The Big Grove in Solon has been a favorite of mine since not long after it opened. They tend to put a fresh, modern twist on tried-and-true bar food staples like reubens, wings, and chicken salad sandwiches. Often they take inspiration from Thai and Korean flavors, which I'm suuuper into. Best of all, Big Grove is also a brewery, so there is always decent, well-priced beer on tap. The chef obviously knows what he is doing and manages to keep the menu current, fresh, and innovative. No weirdness or trendiness for the sake of being weird (or trendy). Staff is pretty ok, but can be kind of hit or miss. But hey, they're trying, and it's hard in small town Iowa to find regular, reliable talent. Should be easier in Iowa City, but the service here was my biggest complaint.
The set up is a bit unique and we were greeted by a friendly hostess who informed us that we could just wander around and grab a table wherever we could find one. Despite the gigantic space with mile high ceilings and probably about 50 tables scattered around, there were only two left, and we snagged one by the enormous tv and four ping pong tables. Our server was very nice, and promptly greeted us and told us how it works, asked if we needed a few minutes and we said yes and asked for waters. After a little bit, he quickly dropped off the waters, but then spun away and rushed off before I could ask for a bloody mary.
Instead of ordering with our server, we walked up to a few registers that you could see the kitchen right behind, and placed our order, paid, got a buzzer. It would be pretty quick, they assured us. And it was. The server never came back, although a more managery person came up at one point and asked if everything tasted good. It totally did. At that point, I'd decided water was probably for the best anyway, as my poor Jesse can't drink while on some medication. And it's our vacation, so I'm trying not to rub it in. I mean, I could have just walked up to the bar and grabbed one at any time. It was right behind us, but I wasn't really that excited about a drink anyway. I haven't been drinking beer lately and that's kind of their specialty. There's a few interesting cocktails. The whiskey sour with a pinot noir float is tragically very hip right now in this town, and they had a nice sounding old fashioned, but I was left a bit underwhelmed by their limited, uninspired selection. Still better than most places in this town.
It did make me wonder what the tip situation is. They obviously wouldn't know who our server was; no one asked and we wouldn't have been able to tell them his name, if they had. And since we tipped anonymously at the register, I wondered whether people were actually giving a full 15-20 or using it as an excuse to be shitty cheapskates. Hey man, I've worked at HuHot and I know that people regularly would leave 5-15% - if we were lucky - because the perception was, "Why should I pay you if I'm getting my own food, hey I see a tip jar by the cooks that I get to watch make my food, hell yeah, that's who deserves my money," and yep they certainly did. But the cooks got paid $9 an hour while we got paid $4 because tips*.
Ahh the joys of being in the service industry. It got me thinking: did the servers only get tipped on drinks that they served from the bar? Is that why our server, assuming that I wasn't planning to get anything to drink after my boyfriend announced, "I'll just have a water, thanks," lumping me in because of my gender? He was probably just busy. But it did feel like he stopped caring after it seemed like we wouldn't be ordering drinks, though I actually had been planning on it. Oh well. As much as I like to defend servers because I am not personally motivated much by money, I do know how deeply others are or can be. So I wonder about the system. I like the concept. But it might get hectic. Only time will tell.
*Not to mention the fact that we Huhot servers were forced to explain the whole process, and go get the drinks, soups/salads, and the damn bowl of rice (hand sprinkled with scallions) that came with each meal before the folks got back from their journey around the grill.